This section describes upgrading from one version of Kayako to another. SeeNew installationfor information about installing for the first time.
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Upgrading your helpdesk
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Importing your data from Kayako 3 to Kayako 4
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Importing data from other helpdesks
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Downgrade Kayako Fusion to Kayako Resolve
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Downgrade Kayako Fusion to Kayako Engage
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Migrating data from SaaS trial to Download license
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Migrating data from Download trial to Perpetual license